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  • Tags: KUALITAS PELAYANAN INTERNET BANKING

PENGARUH KUALITAS PELAYANAN INTERNET BANKING TERHADAP KEPUASAN NASABAH DAN LOYALITAS NASABAH (Studi Pada Nasabah PT. Bank Negara Indonesia, Tbk KCP Ketahun Kabupaten Bengkulu Utara)

ABSTRACT
This study aims to determine 1) the effect of internet banking service quality on
customer satisfaction, 2) the influence of internet banking service quality on customer loyalty
at PT. Bank Negara Indonesia, Tbk Bengkulu Branch. This…

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